Assistant Director of Admissions -CRM Specialist
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Department: Office of Admissions
Job Title: Assistant Director of Admissions - CRM Specialist
Position Type: Full Time
Schedule: 35 Hours a week
Pay Range/ Status: $42,000 - $45,000 /Exempt
Location: Hampshire College Campus in Amherst, MA
Reports to: Director of Admissions Data and Technology
Anticipated Start Date: December 12, 2022
Hampshire College, an independent, innovative liberal arts institution and member of the Five College consortium, is located on a beautiful rural campus in Amherst, Massachusetts. We provide residential undergraduate education to nearly 600 students. Each department at Hampshire College contributes to the collaborative culture of the organization and plays an important role in the success of the College. The department of admissions conducts extensive in-person travel and virtual meetings to recruit students who will embrace the Hampshire College community and the College’s distinctive approach to a liberal arts education. Through a holistic review of its global applicant pool, admissions seeks a diverse range of students who will consider how their education will innovate, pioneer, and profoundly and positively impact the common good. As part of the admissions team, you will be instrumental in the department achieving its mission and goals!
DESCRIPTION OF RESPONSIBILITIES:
The assistant director of admissions - CRM specialist is responsible for supporting the operations of the admissions office by maintaining and improving the functionality of admissions’ CRM software, Slate by Technolutions. This position quickly and accurately imports data into Slate from a variety of sources. The assistant director researches, tests, implements and maintains data systems in order to provide effective, accurate, and timely services to the admissions team, our prospective students, and the broader Hampshire College community. This position also works with the director of admissions data and technology to analyze changing operational needs, research evolving best practices, and implement new solutions or improvements to existing systems. This position ensures reliability, accessibility, and integrity of departmental data and systems.
- Experience supportingCRM or SIS database software systems, preferably Slate and/or Datatel Colleague
- Excellent troubleshooting and creative problem solving skills.
- Ability to write clear and concise process documentation. Ability to provide training and support on these processes to a non-technical audience.
- Experience with technology project implementation and management, or a willingness to learn these skills.
- Ability to communicate effectively and work collaboratively with staff and faculty at all levels of the organization.
- Demonstrates skill in understanding of cultural differences.
- Demonstrates a commitment to diversity, equity and inclusion.
- Promotes diversity, equity and inclusion activities.
- Passionate about working in an organization that values and promotes diversity, equity, inclusion, and anti-racism.
- Working knowledge of Slate Forms, Rules, Events, Scheduler, Deliver, Workflows, Portals, Queries, Configurable Joins, and data integrations.
- An understanding of college enrollment operations.
REQUIRED CERTIFICATION, EDUCATION, AND EXPERIENCE:
- Four-year college degree or equivalent
- Minimum one-year job related experience
Alternatives to formal education and paid work experience may be considered as equivalent qualifications to include military service/training, volunteering, activism, and other non-traditional programs and experiences related to the position.
Hampshire College offers an excellent benefits program for eligible employees such as medical, dental, vision, life insurance, generous retirement plan contributions, flexible leave plans, and many other fringe benefits. For information on Hampshire College, including more information on employee benefits and our company culture, visit our website at www.hampshire.edu.
WHO SHOULD APPLY:
Hampshire College is an equal opportunity employer and deeply committed to a community of excellence, equity, diversity, and inclusion. We are particularly committed to revealing and combating the social and institutional structures that support racism and white supremacy in all phases of employment and college life. We believe that the educational and employment environment is enhanced when diverse groups of people with diverse ideas come together to work and grow. We encourage applications from women, underrepresented minorities, persons with disabilities, sexual minority groups, veterans, and other candidates who will contribute to the diversification and enrichment of ideas and perspectives. Hampshire College is committed to removing barriers to employment faced by equity-seeking groups and encourages (but does not require) members of these groups to self-identify in their application materials. Applicants whose work incorporates a global perspective and a demonstrated commitment to issues of diversity in the work environment are particularly encouraged to apply.
HOW TO APPLY:
Please submit your cover letter, resume and names/phone numbers of three professional references via our website at https://jobs.hampshire.edu/
Review of applications will begin on November 14, 2022 and will continue until the position is filled.
Hampshire College is an equal opportunity institution, committed to diversity and inclusion in education and employment.