Technology Support Specialist

Search:#331
Date Posted: 01/06/2014
Type/Department:Staff in Information Technology
Search Status:Position Filled
Apply Now:Currently we are not accepting resumes for this position.

Hampshire College, an independent, innovative liberal arts institution and member of the Five College consortium, is accepting applications for a technology support specialist in the Information Technology department.

The technology support specialist configures and maintains general-use and specialized public computer labs in the library and select locations around campus. The specialist provides primary support for the pay-for-print system in the Library and computer system imaging, as well as takes the lead role in the hiring, supervising, and mentoring of IT student workers in the Student Diagnostic Repair Center and public computer spaces.  The technology support specialist provides back up to other Information Technology (IT) support staff by troubleshooting, installing, and upgrading computer systems and software. 

A bachelor’s degree or equivalent is required with a minimum of 3 years job-related experience. Qualified candidate should have a broad knowledge of personal computer hardware and software, including Macintosh and Windows platforms. Previous experience with technology at an academic institution is highly desirable.  Previous experience with creating and maintaining computer system images using Clonezilla, Deploy Studio or similar tools is strongly preferred.  Applicant must possess strong interpersonal and organizational skills, be an excellent independent problem solver, and work well in a collaborative team environment. Candidate must be able to lift and carry boxes weighing a minimum of 25 pounds. A commitment to working with people from diverse backgrounds is essential.

This is a 12-month, 35-hour per week position. We offer a competitive salary and excellent benefits program. Please submit your cover letter, resume and names/phone numbers of three professional references via our website at http://jobs.hampshire.edu/ 

Hampshire College is an equal opportunity institution, committed to diversity and inclusion in education and employment.