Dining Operations Supervisor

Date Posted: 10/20/2023
Type/Department:Staff in Hampshire Food
Search Status:Position Filled
Apply Now:Currently we are not accepting resumes for this position.

Hampshire College

Department:  Dining Services                           

Job Title: Dining Operations Supervisor

Position Type: Full Time

Schedule: 40 Hours a week

Pay Range/ Status: $22.00 - $23.00 Hour/Non-Exempt

                                  $1,760 - $1,840 paid bi-weekly.

Location: Hampshire College Campus in Amherst, MA

Reports to: Assistant Director of Dining Services

Anticipated Start Date: Immediately


Hampshire College offers an excellent benefits package to dining service employees.

New dining services employees are immediately eligible for the following paid time off package:

  • Holidays - 12 paid holidays per calendar year, including 1 floating holiday
  • Personal Days - 3 personal days per fiscal year, prorated according to start date
  • Sick days - 1 sick day accruing per month (Maximum of 130 days)
  • Vacation days - 10 paid vacation days per fiscal year (July 1 - June 30), prorated according to start date; vacation time will increase with years of service.

Hampshire College also has a winter break that is fully paid for employees from Christmas Eve to New Years each year, typically 6 ½ paid days.

On top of generous paid time off, Hampshire College offers all full-time employees an excellent benefit package, including:

  • Medical, Dental, and Vision Insurance
  • College paid basic life insurance
  • 403b Retirement plan with 8% match after 1 year service and employee contribution
  • Educational opportunities for employees and their families, including a variety of college tuition benefits for dependent children.

Dining services offers regular, flexible schedules to our employees as we operate breakfast, lunch, and dinner service at 3 on-campus locations 7 days a week.

For information on Hampshire College, including more information on employee benefits and our company culture, visit our website at www.hampshire.edu.


Hampshire College, an independent, innovative liberal arts institution and member of the Five College consortium, is located on a beautiful rural campus in Amherst, Massachusetts. We provide residential undergraduate education to nearly 700 students. Each department at Hampshire College contributes to the collaborative culture of the organization and plays an important role in the success of the College. Our dining services department provides high quality meal services to students, employees, and guests in the form of take-out, dining-in, and catering from multiple locations on campus. Dining services is a creative, collaborative, and positive work environment. As part of the dining services team, you will be instrumental in the department achieving its mission and goals!


The dining operations supervisor key duties include supervising staff, maintaining excellent customer service, ensuring facility cleanliness, and enforcing compliance with safety regulations. The position will lead and develop the dining team, uphold food safety standards, and foster a positive work environment while collaborating with dining staff to maintain a high-quality menu. This role is vital in delivering outstanding dining services to our college community.

As a member of the dining services team, this position is essential to student, employee and community service and experience. The incumbent must feel comfortable working in an often fast-paced organizational framework with shifting and evolving responsibilities. This position collaborates with other dining staff, and a variety of other college offices to meet the department goals, and further the mission of the department and the College. This position participates as a committed member and leader of the dining services team in college and division committee work, projects, meetings, events, and overall community development. Availability to work occasional nights and weekends may be required.


  • The individual in this position must have a strong passion and motivation to create great food;
  • A strong working knowledge of kitchen practices, protocols, and procedures;
  • The person in this role must be able to communicate extremely well with a diverse team and our guests;
  • The position will require the patience to teach and lead a team of various abilities in such a way as to produce high quality, nutritious meals;
  • The person in this role will be required to verify cash handling positions on a shift by shift basis;
  • Passionate about working in an organization that values and promotes diversity, equity, inclusion and anti-racism;
  • Demonstrates and supports a culture of diversity, equity and inclusion;
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.


  • Two-year college degree or equivalent
  • Minimum of three years’ job-related experience

Alternatives to formal education and paid work experience may be considered as equivalent qualifications to include military service/training, volunteering, activism, and other non-traditional programs and experiences related to the position.


Hampshire College is an equal opportunity employer and deeply committed to a community of excellence, equity, diversity, and inclusion. We are particularly committed to revealing and combating the social and institutional structures that support racism and white supremacy in all phases of employment and college life. We believe that the educational and employment environment is enhanced when diverse groups of people with diverse ideas come together to work and grow. We encourage applications from women, underrepresented minorities, persons with disabilities, sexual minority groups, veterans, and other candidates who will contribute to the diversification and enrichment of ideas and perspectives. Hampshire College is committed to removing barriers to employment faced by equity-seeking groups and encourages (but does not require) members of these groups to self-identify in their application materials. Applicants whose work incorporates a global perspective and a demonstrated commitment to issues of diversity in the work environment are particularly encouraged to apply.


Please submit your cover letter, resume and names/phone numbers of three professional references via our website at https://jobs.hampshire.edu/

Review of applications will begin immediately and will continue until the position is filled.




Hampshire College is an equal opportunity institution, committed to diversity and inclusion in education and employment.